Privacy Policy

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Privacy Policy for Reflex Zone Oxford

Effective Date January 2026

At Reflex Zone Oxford, accessible from https://reflexzoneox.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Reflex Zone Oxford  offers reflexology treatments, including online booking with in-person sessions at 179 Banbury Road, Kidlington, Oxfordshire

Data Controller: Lidia Pokocka

Email: lidia@reflexzoneox.com

Address: Reflex Zone Oxford, 179 Banbury Road, Kidlington, Oxfordshire OX5 1AL

2. What Personal Data We Collect

We may collect and process the following personal data:

• Name
• Email address
• Phone number
• Booking details (lesson dates/times)
• Payment information (processed securely via PayPal or other third-party services)
• Any additional information you provide when contacting us or booking a session.

We may also collect limited technical data via cookies (see Section 6).

3. How We Use Your Data

We use your data to:

• Schedule and manage reflexology treatment sessions
• Respond to your enquiries
• Process payments securely
• Send booking confirmations or updates
• Improve our website and services

4. Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfil your lesson booking or enquiry
• Consent: When you opt in to marketing or newsletters
• Legitimate interest: To improve our services or website experience

5. How We Share Your Data

We only share your data with trusted third-party services we use to run our business, including:

• Payment processors (e.g. PayPal, Square)
• Website hosting and analytics providers

We do not sell or rent your personal data to any third parties.

6. Cookies & Analytics

Our website may use cookies to enhance your experience and track anonymous usage statistics (e.g. via Google Analytics).

You can manage your cookie preferences via your browser settings.

7. How Long We Keep Your Data

We keep your data only for as long as necessary:

• Booking records: 6 years (for accounting purposes)
• Contact enquiries: 1 year
• Marketing consents: Until you withdraw consent

8. Your Rights

Under the UK GDPR, you have rights including:

• Access to your data
• Correction of inaccurate data
• Erasure (in certain cases)
• Objection to or restriction of processing
• Data portability

To exercise any of these rights, please email us at lidia@reflexzoneox.com.

9. How We Protect Your Data

We use secure technologies and processes to protect your information from unauthorised access, alteration, disclosure or destruction.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Reflex Zone Oxford

Email: lidia@reflexzoneox.com

Website: https://reflexzoneox.com